Maple & Palm Property Group: Privacy Policy

Effective Date: September 15, 2025

At Maple & Palm Property Group, we value your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store, and safeguard your personal data when you use our website and services.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree with the terms, please do not use our website.

1. Information We Collect

We collect various types of personal and non-personal information when you interact with our website. The types of information we may collect include:

Personal Information:

  • Full Name

  • Contact Information (Email, Phone Number)

  • Property Preferences (Location, Size, Budget, etc.)

  • Payment Information (Credit Card or Billing Details)

  • Dates of Stay (Check-in and Check-out Dates)

  • Demographic Information (e.g., Number of Guests, Ages of Children, etc.)

Non-Personal Information:

  • IP Address

  • Browser Type

  • Device Information

  • Pages Visited on Our Website

  • Referring URL

2. How We Use Your Information

We use your personal information for the following purposes:

  • To Process Your Requests: We use your information to provide the services you request, such as processing rental inquiries, confirming bookings, and responding to your questions.

  • To Communicate with You: We may use your contact details to send you important information about your booking, changes to our policies, and updates about our services.

  • To Improve Our Services: We analyze non-personal information to improve the functionality and user experience of our website and to tailor content to your preferences.

  • To Process Payments: If applicable, we use payment information to complete your rental transactions and facilitate secure payments.

  • For Marketing and Promotions: With your consent, we may use your contact information to send you promotional emails about new properties, offers, or services. You can opt out of these communications at any time.

3. Cookies and Tracking Technologies

We use cookies and other tracking technologies (such as web beacons and analytics tools) to enhance your user experience and gather data about how our website is used. Cookies help us remember your preferences and improve the site’s functionality.

You can control cookie settings through your browser. However, disabling cookies may impact your ability to use some features of our website.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us in managing bookings, payments, and other business functions. These providers are obligated to protect your information and only use it for the services they provide.

  • Legal Requirements: We may disclose your information if required by law, or if we believe such action is necessary to comply with legal obligations, protect our rights, or prevent fraud.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred to the acquiring entity, and you will be notified of any changes in ownership or use of your personal data.

5. Data Security

We implement reasonable technical, physical, and administrative security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.

6. Your Rights and Choices

You have the right to:

  • Access: Request a copy of the personal information we hold about you.

  • Correct: Update or correct any inaccurate or incomplete information.

  • Delete: Request the deletion of your personal information, subject to certain legal obligations.

  • Opt-Out: Opt-out of receiving promotional emails at any time by clicking the “unsubscribe” link in the emails or by contacting us directly.

  • Withdraw Consent: If you have provided consent for the use of your data for marketing or other purposes, you can withdraw that consent at any time.

To exercise any of these rights, please contact us at the details provided below.

7. Third-Party Websites

Our website may contain links to third-party websites. These third-party sites have their own privacy policies, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policy of any third-party website you visit.

8. Children’s Privacy

Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:

Email: maplepalmgroup@gmail.com
Phone: (214) 471-8179

By using our website, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.